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Contact Science IT Support

To receive support with Science IT Computing infrastructure and/or any other Science IT topic, please send an email to

Guidance on Contacting Us

To maximize efficiency when submitting inquiries and/or requests regarding Science IT computing, please include the following information in your email:

  • your UZH shortname

  • the UZH shortnames of all researchers mentioned in your inquiry/request

  • the name of your Science IT project (also called "tenant")

  • for ScienceCloud, the name of the server(s) about which you have questions

  • for ScienceCluster, any available job ID's that could assist with the inquiry