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ScienceApps FAQs

I have issues with the ScienceApps website

Occasionally, your ScienceApps session may become slow or unresponsive. If this happens, you can restart your personal web server session to resolve the issue.

You may want to try to restart your web server if:

  • Pages are not loading or are taking an unusually long time.
  • Interactive applications fail to start or respond.
  • You experience unexpected errors when navigating the portal.
  • File uploads or downloads are not completing.
  • You are instructed to do so by Science IT support.

How to Restart Your Web Server

  1. Click on the Help menu in the top-right corner of the ScienceApps interface.
  2. Select 🔁 Restart Web Server from the dropdown menu.
  3. Wait a few moments for the process to restart.
  4. Refresh your browser and try accessing ScienceApps again.

ScienceApps server restart

My ScienceApps homepage won't load. What should I do?

If your ScienceApps homepage won't load (e.g., if you receive a message saying "Size of a request header field exceeds server limit."), consider using an incognito/private window in your browser. If the page loads in the private mode, you should be able to resolve the problem by deleting cookies that originate from apps.s3it.uzh.ch.